Help with SecondBrain Pro
Email henry.krupp@gmail.com for support or feedback.
Include enough to reproduce the problem
Send your app version, device model, OS version, selected storage mode and what happened. You can add a screenshot with private content removed. Never send an API key, password or personal memory database.
Common checks
- Voice capture: check microphone and speech recognition permissions in iOS Settings.
- AI Chat: check supported hardware, iOS 26+, Apple Intelligence enabled and model availability. Capture and ordinary search are separate from AI availability.
- iCloud: check that the same Apple account is signed in, iCloud is enabled and storage is available.
- Purchases: use Restore Purchases with the Apple account used for the original purchase.
- Custom backend: check your Worker URL and API key locally. See the setup and MCP guides.
Before you install
See product facts and privacy details, or check the App Store for current availability.